Frequently Asked Questions
Everything you need to know about your Knya shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries, depending on your location.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and include all original tags and packaging.
How do I find the right size for me?
Every product page features a detailed size guide. We recommend measuring according to our instructions to find your perfect fit in Knya apparel.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. Secure encryption ensures your payment details are always protected.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
Are your fabrics sustainably sourced?
At Knya, we prioritize quality and ethics. We work closely with our suppliers to ensure our fabrics meet high standards for durability and environmental responsibility.